From FlyerGuide Wiki
[edit] How to enroll
Enroll online for instant membership number and password, at any of the hotels or through any of the toll-free phone numbers.
[edit] Retroactive credit
30 days retroactive credit allowed upon enrollment.
[edit] Enrollment bonus
Not available.
[edit] Membership Restrictions
Accounts with no activity for 12 consecutive months may be closed.
[edit] Hotel Stay Point Accrual
Earn two points per eligible US$1 spent at participating Westin Hotels & Resorts, Sheraton Hotels & Resorts, Four Points by Sheraton, St. Regis Hotels & Resorts, The Luxury Collection or W Hotels. Elite-level members earn three points per eligible US$1 spent. Eligible charges include room rate, restaurant or room service charges, telephone calls, laundry/valet charges, in-room faxes and in-room movies/video games. Points cannot be accrued for charges that are master billed or earned for complimentary, barter, discount coupon or award stays. Members who are registered guests may receive points for up to three rooms if all are registered in the member's name, one room is occupied by member and all room charges are settled by the member upon checkout. Members do not earn points for the portion of a stay in excess of 30 consecutive days. Additional points will not be given if member checks out and registers again to avoid the 30-day limit.
[edit] Frequent Flyer Mileage Accrual
Mileage can be earned directly with
Air France/KLM Flying Blue,
Air New Zealand Air Points,
Alaska Airlines Mileage Plan,
Alitalia MilleMiglia,
All Nippon Airways Mileage Club,
American Airlines AAdvantage,
Asiana Airlines Asiana Bonus Club,
British Airways Executive Club,
Cathay Pacific Airways Asia Miles,
Continental Airlines OnePass,
Delta Air Lines SkyMiles,
El Al Israel Airlines,
Iberia Plus,
Japan Airlines Mileage Bank,
Lufthansa Miles & More,
Mexicana Airlines Frecuenta,
Northwest Airlines WorldPerks,
Qantas Airways Frequent Flyer,
Saudi Arabian Airlines Alfursan,
Thai Airways Royal Orchid Plus,
United Airlines Mileage Plus,
US Airways Dividend Miles
Preferred Guest member needs to contact Starwood customer service to arrange for direct deposit of miles into frequent flyer account.
An advantage for Continental and United miles earners is the earning ratio is based on 1 Starpoint = 1 mile. A person earning 200 Starpoints for a $100 hotel room rate will receive 200 United miles for the stay. This is a better rate than transferring Starpoints to Continental or United frequent flier miles where 2 Starpoints = 1 mile.
[edit] Airline Flight Point Accrual
Not available.
[edit] Car Rental Point Accrual
Earn 50 points per day per qualifying car rental with Avis or 250 points per eligible rental with Sixt. A flight in conjunction is not required.
[edit] Affinity Credit Card Point Accrual
Starwood Preferred Guest Credit Card from American Express: Earn one point per US$1 charged and two points for every US$1 charged at participating Starwood hotels.
Elite-level members earn an additional three points per US$1 spent at participating Starwood hotels.
American Express: Convert Membership Rewards into Starpoints: 1,000 Membership Rewards points = 333 Starpoints. Membership Rewards members can convert their Membership Rewards points to Starpoints if member has a qualifying stay at a Starwood property during the previous 12 months.
Diners Club: Convert Club Rewards points into Starpoints: 1,250 Club Rewards points = 750 Starpoints.
There is also the Starwood Preferred Guest MBNA Credit Card for Canadian members of the program. More details will follow shortly.
[edit] Telecommunications Point Accrual
AT&T: Earn one point per US$1 spent on qualifying residential long distance.
[edit] Miscellaneous Point Accrual
[edit] 1-800-Flowers.com
1-800-FLOWERS and SPG have formed a partnership to give SPG members an opportunity to earn additional Starpoints while not staying at one of our properties. Eligible flower purchases and other products can be purchased over the phone or online.
Earning Starpoints •Members must present their SPG number when purchasing eligible products. •Members receive 10 Starpoints for every eligible $1 USD. •Starpoints post within 6-8 weeks after purchase.
Missing Starpoints Wait the appropriate time after an eligible purchase, then call the Starwood Preferred Guest Customer Contact Center and request follow-up.
Otherwise, 1-800-FLOWERS can be contacted at: •1-800-FLOWERS…1.800.(356.9377) •www.1800FLOWERS.com
[edit] BostonCoach
BostonCoach and SPG have formed a partnership to give SPG members an opportunity to earn additional Starpoints while not staying at one of our properties. Eligible services can be arranged through BostonCoach.
Earning Starpoints •Members must present their SPG number when purchasing eligible services. •Members can earn 250 Starpoints for a qualifying service. •BostonCoach will credit Starpoints 8-12 weeks after the completion of a qualifying service.
Missing Starpoints, etc. For questions regarding qualifying rates and locations or missing Starpoints, members must contact BostonCoach.
BostonCoach contact information: •1-800-336-5322 for U.S. and Canada •01-71-661-6666 for Europe •1-617-387-7676 for all other regions •www.bostoncoach.com
[edit] Dining
Earn two points per US$1 spent, or three points per US$1 spent for elite-level members, at Starwood Hotels & Resorts restaurants when spending a minimum of US$10 before taxes. Call the service center for details.
[edit] Starwood Vacation Ownership
Earn 1,000 points per qualifying stay. Email Starwood Vacation Ownership at ownerres@starwoodvo.com for details.
[edit] Point Pooling
Two members residing at the same address may combine points for award redemption. Members should have a minimum of 2,000 points or 1,500 minimum points for elite-level members. To combine points, send a letter signed by both members to the service center authorizing the transfer.
[edit] Point Purchase
Members may purchase up to 20,000 Starpoints per calendar year for US$35 per 1,000 points. Points may also be purchased as gifts, but no more than 20,000 points may be purchased for a single account per calendar year, whether self-purchased or gifted.
Purchase Starpoints [1]
[edit] Point Tracking
Present membership number at reservations or check-in for automatic tracking.
[edit] Point Statement
Statement sent monthly to members with activity or can be viewed online.
[edit] Point Expiration
Points do not expire, as long as you keep an active account. If you need information regarding how to keep your SPG account active, call the Customer Contact Center nearest you.
[edit] Missing Credit
Mail a copy of receipt to the service center, email request via the Web site or call the service center within six months of stay. Sometimes SPG will credit past stays up to 1 year after check out date as a gesture of goodwill, but none any older than this - ever.
[edit] Newsletter
Newsletter sent monthly to active members.
[edit] Award Expiration
SPG50 Award certificates are valid for one year from issue date.
